Top ten advantages of robot process automation RPA

2022-08-08
  • Detail

Ten benefits of robot process automation (RPA) in the post epidemic period

robot process automation (RPA) solution is a software robot that can automatically perform many tasks that humans often perform. RPA has many benefits and provides a wide range of competitive advantages. RPA tools can interface with major business applications and complete daily tasks faster and more efficiently than human operators

what kind of development will RPA have in the post epidemic period? It is believed that as a field that has just started, it will accelerate with the acceleration of digitalization. At present, the benefits of RPA are attracting a lot of investment. The research company estimates that the global RPA market will grow from $1billion in 2020 to $5billion in 2024

although robot process automation is still an emerging technology, it works closely with various types of artificial intelligence, machine learning and intelligent automation. With the development of these related technologies, RPA will provide more benefits accordingly

rpa benefits

rpa benefits are diverse and continue to develop with the rapid development of automation and AI software. The following ten key points are the biggest advantages of this emerging robot automation process

1. More effective use of human resources

for most companies, this is the biggest benefit of robot process automation: because employees get rid of many cumbersome low-value tasks, they can focus on higher value and higher income generating tasks. In addition, due to the higher programming efficiency of RPA's automated software robots, these robots can perform more routine tasks, thus further expanding the workforce

2. Enhanced customer interaction

because RPA can promote the process faster and more effectively than manual work, your enterprise is likely to see its customer satisfaction greatly improved. With the automatic processing of many low-level customers' requests from Eastman Chemical Company, a global specialty chemical company, these customers have a better experience and thus obtain high loyalty

3. Update the old IT infrastructure

with the help of RPA solutions, the enterprise's legacy IT infrastructure data center, many servers and network deployments have higher responsiveness and agility than the infrastructure lacking programmable RPA sales tools. Therefore, RPA tools can make the company's main cost center (Data Infrastructure) more effective, which can prove that the cost of RPA platform is reasonable

4. Reduce costs

of course, RPA solutions have early costs, such as buying software, and then continuous maintenance costs. In addition, upgrading the RPA system may incur costs

but the reduced cost of RPA may be huge, because any given RPA robot is much cheaper than the staff. On a task by task basis, any trivia performed by RPA tools can greatly save business costs. As software robots work longer hours at a lower cost, the cost savings multiply

5. Larger virtual employees

in most cases, using RPA can complete more work with fewer workers. After adopting RPA automated staff, some enterprises may at least consider working with smaller staff. Or at least slow down the recruitment of new employees

in any case, a well managed group of automated virtual workers will greatly expand the total workforce. Larger employees will work hard seven days a week, do not need vacation time, and will never make a mess in the company

6. Improved workflow management analysis

there are many tracking systems for monitoring people workflow analysis, but few people can be tracked like automated robot processes

clear activities and schedules can be established, and the effectiveness of RPA tools can be traced back to the most minor tasks and the smallest time increment

in addition, by continuously tracking the activities and achievements of the RPA system, its planning and governance can be improved through clear and accurate indicators. As RPA becomes more intelligent and ml and AI are built into automated processes, analysis will become more complex. However, the system (properly trained data scientists) will still be able to track performance with full authorization

7. Advanced governance

the RPA benefits of advanced governance have two levels:

RPA system conforms to a clear and accurate governance system. Indeed, creating a well thought out governance structure is a key step in the effective deployment of the RPA platform

rpa software can manage large-scale systems. That is, it can continuously check, recheck and monitor the system. Just as humans now monitor governance (but with all the mistakes that humans make), automated systems can check and mark activities in enterprise infrastructures that do not conform to the current governance framework

8. Improved scalability

rpa solutions are designed to simplify scalability. No manual team composed of professionals can be more scalable than an army of automated robots

for example, a set of automated robot processes can be copied and programmed to complete a similar but slightly different set of processes. Replication and reprogramming can happen again and again, resulting in a large number of active systems, which used to be few

in addition, these RPA robots can increasingly incorporate AI and machine learning into their automation, which provides another way to expand. In this case, AI and ml provide exponential scalability in people

9. Better security

almost no software system has perfect security. Hackers have been looking for loopholes. But compared with the strict human team, robot automation process has obvious advantages

rpa tool will never forget to enter the log, never forget to log out, and never write the password with a small note on the screen. It can be set to timeout so that the system cannot be accessed when it should be. Best of all, there is a complete log file of all activities, so any potentially hazardous activities will be recorded

10. Obviously superior to competitors

in view of the scalable and highly flexible automation functions provided by RPA, any enterprise deploying RPA will have considerable performance advantages compared with its competitors who lack such systems

rpa's ability to quickly and accurately perform various key basic tasks makes enterprises more agile and more capable of completing challenging tasks

rpa industry benefits

companies that take advantage of RPA include at & T, Wal Mart and Deutsche Bank abroad. Obviously, RPA's automated process can be used in various industries. For example:

Finance: a large financial institution deployed RPA robots to perform the tasks of more than 200 employees. The cost is about one third

insurance: most of the workload of the insurance industry is concentrated in claims settlement. Although some of them require human decision-making, RPA tools can speed up a lot of unconscious work

supply chain: because RPA can expand from a small solution to a large multi-point solution, it is very suitable for expansion through large and constantly changing logical systems (such as supply chain, including a national or international supply chain)

health care: given the wide demand for the latest patient data, RPA's ability to transfer data from one system to another can reduce a lot of manual work

rpa disadvantages

rpa cannot work in isolation. In short, RPA solutions must be part of the overall AI plan

it also saves energy and protects the ecological balance. In order to truly obtain many benefits of RPA, the company must adopt appropriate management, careful planning and reasonable structural design. A key part of this design is still in the early stages of this emerging technology, making full use of AI and ml

for example, the company's large AI system will inform and guide the structure and maintenance of its RPA solution on a task by task basis every day. It is commented that if a larger AI system is not used, the limitations of RPA system will reduce its value. In fact, in some cases, langteng has exported its products to Russia, Europe, India, Arabia, Singapore, Hong Kong and other countries and regions, and the cost and complexity of the new RPA solution may not be worth it

looking forward to the full mainstream implementation of AI and ml automation technology, RPA may be the key intelligent force, and its programmability will turn AI system into a real competitive advantage. We will wait and see in the post epidemic period

Copyright © 2011 JIN SHI